Its web based administration makes phone system management easy. Apart from that I found that the free version was able to function pretty much like the enterprise solution without limitations. Go to your voicemail menu Default 999. To give access to a department head: 1. Note: This feature requires Standard or Pro edition. Features like Microsoft Exchange integration and call queuing are soon to follow and this will add to the feature set of the paid version. Call control of Fanvil, Htek, snom and Yealink phones.
The admin console lets the admin check if the server is running or not. Forward to outside number g. Record Calls — You can trigger the recording of a call or conference by clicking the record button. You may leave the Web Page Password as is or specify your own. You can also edit these rules or create new ones from the outbound rules node.
This configuration is easier and more secure. This way you can inform the caller that the person they are trying to contact is busy and proceed to transfer to another destination. Allowing Callers to Dial a Known Extension Directly Whilst a digital receptionist prompt is playing, a caller can enter the extension number directly to be connected to an extension immediately. You can configure these rights separately for each extension group. Accessing the Call Reporting Module 1. Creating a New Outbound Rule To create an outbound rule: 1. After it is created, you have to modify the schedule to include the command line parameters that you need: a.
Some phones may require a reboot to reload the phonebook again. The product ran smoothly and the help files were helpful. Note that the username and password are both case sensitive. Include a detailed problem description. Creating a Digital Receptionist Configuring a Digital Receptionist You can create multiple digital receptionists and link them to a particular line. As a rule of thumb, each call will consume approximately 30120 kb per second, depending on which codec you use.
The wizard will then prompt you to specify the countries and regions to which calls can be made. I actually use the free edition at one of my sites. Recording a Menu Prompt Before you create your digital receptionist, you must first write down the menu options you wish to offer the caller and then record the announcement. Strip digits — allows you to remove 1 or more digits from the called number. If it receives no input, it will automatically perform this action. Move the extensions up or down to configure the priority of an extension.
This means you do not need to change them. . Depending on the phone model, the phone book is only updated once at startup time and will require a reboot to reload the phonebook. If the phone is provisioned, the authentication details will be sent to the phone automatically. We also have a community forum from where you can obtain user to user support for our products. Use this to remove the prefix before it is dialled on the gateway or provider if it is not required. An inbound rule will be created for each port that you select.
To avoid this, close the application by using the method used by your phone, to close its running applications. One of the features that I found quite useful was the ability to define the office working hours. In addition, you can filter the logging by date and time. This is time saving particularly when companies have a large number of contacts to deal with. The called party will not need to pick up the handset as the audio will be played via the phones speaker. Select the extension that should receive incoming faxes.
Choose the date for the holiday, for example 1 January. A word from our Development Labs: Work on the latest v16 Update has reached Beta stage! To make calls via this provider, precede the number to be dialled with this prefix. Summary I can recommend this product for its ease of use and installation. For example, you can have calls where the called number starts with a prefix routed to this Gateway. Specify a prefix to be used for this bridge.
Initiate calls with a mouse click — no need to retype the phone number. Under the support section in the console, the administrator can create a support file. Optionally you can enable the Manager's extension to perform operations on calls of the group members. No configuration at all is required on the client side. Configuring a Port Forward Rule in pfSense The above picture shows configuration for a pfSense firewall most firewalls will provide similar functionality. As the calls are being sent via , users do not need to give out their mobile number either, ensuring a sustained level of privacy.